Hanover Adult Center Updates: COVID-19

6/16/2020

We Are Re-opening!

 
Give us a call at (804) 746-0743 for more information.
 


 
4/2/2020

Dear Hanover Adult Center Family:

 
Hanover Adult Center made the decision to temporarily close the Day Support and Adult Day Health Services programs on March 19th, 2020 due to the steady increase of COVID-19 and public health directives for social distancing.  Keeping the health and safety of everyone as the first priority, we must continue to keep the programs temporarily closed until further notice.

We are continuing to monitor the situation from the CDC, government officials, and state regulatory bodies (DSS, DBHDS and DMAS).  Updates will continue to be posted on our website at https://www.hanoveradultcenter.com/ and on our Facebook at https://www.facebook.com/hanoveradultcenterinc/.  Please stay connected with us and look there to find encouragement, hope, and resources to remain active and healthy while we must be apart.

We are sorry for the inconvenience this disruption in our services is causing you and your family. We miss everyone terribly; please rest assured our goal is to return to normalcy as soon as it is deemed safe for everyone!  We look forward to celebrating when we are together again.  In the meantime, please stay informed and follow advice from the experts. https://www.cdc.gov/; https://www.governor.virginia.gov/; https://www.dss.virginia.gov/; http://www.dbhds.virginia.gov/.

Please don’t hesitate to contact me at DDillard@HanoverAdultCenter.com or at our main phone number (804)746-0743.  Please let me know of any needs or concerns you may have so your Hanover Adult Center family can do its best to assist you.

Looking forward to being together soon,

Diane Dillard, Executive Director


3-19-2020

Hanover Adult Center Closed Until Further Notice

 
Due to the COVID-19 pandemic, Hanover Adult Center will be temporarily closed effective March 19, 2020.  It is disappointing to make this decision because we pride ourselves in taking good care of one another; we are saddened by the separation.  We miss your smiling faces and the joy of sharing time with each of you!

But, in the best interest of everyone, we are following the recommendations of the experts to “slow the stealthy spread of this new coronavirus” by implementing full social distancing.   See Thursday’s blog from the NIH Director, Francis S. Collins, M.D., Ph.D.:

https://directorsblog.nih.gov/2020/03/19/to-beat-covid-19-social-distancing-is-a-must

We are hopeful; if we all do our part, our combined efforts will “slow the silent spread of this virus and flatten the curve of the COVID-19 pandemic.”

In the next few days I will be reaching out to our care partners to touch base. I look forward to talking with you soon.

With Kindest and Heartfelt Regards,

Diane Dillard, Executive Director


3-17-2020

Hanover Adult Center update about COVID-19

 
Ensuring participants are cared for in a safe and healthy environment is our greatest concern.  At this time, we are not aware of any cases of coronavirus 2019 directly connected to HAC.  We also are following the Centers for Disease Control and Prevention (CDC) recommendations and monitoring the CDC website for continuing updates, https://www.cdc.gov/coronavirus/2019-ncov.

What is Hanover Adult Center doing to respond to COVID-19?

  • The CDC has recommended a variety of steps that we are implementing to help reduce the potential for the virus to enter our building:
  • Standard infection control procedures have been enhanced to include sanitizing hard surfaces 3 x a day. Thorough sanitation of the entire center is completed daily by a professional cleaning service.
  • Signs have been posted on entryway doors to notify visitors of the symptoms of COVID-19 with a request that visitors not enter the building if they are experiencing these symptoms.
  • Updated 3-16-2020, Staff and participant temperatures will be taken before entry to the building. If participants have a temperature of 100 or higher, participants will not be allowed to attend.  Participants who are cleared may be escorted to the door by their care partners.
  • Updated 3-16-2020, For participants arriving by means of transportation other than their care partner, we are asking that drivers wait at the door for staff to check temperatures. If a fever of 100 or higher is detected, care partners will be contacted and participants will be immediately returned home.  If absolutely necessary, the participant will be isolated, a mask will be provided, and the emergency contact will be expected to pick them up in a respectful, timely manner.
  • As always, if your loved one does not have a fever but exhibits other signs of respiratory infection, we request that you keep them home.
  • Visits from agency volunteers, community partners, support groups and other meetings have been paused until further notice.

Be informed about COVID-19

Refer to https://www.cdc.gov/coronavirus/2019-ncov.

What are the symptoms of COVID-19?

Current symptoms reported for patients with COVID-19 have included mild to severe respiratory illness with fever1, cough, and difficulty breathing. Read about COVID-19 Symptoms.

How can you protect yourself?

Visit the COVID-19 Prevention and Treatment page to learn about how to protect yourself from respiratory illnesses, like COVID-19.

We promise that our goal is to remain calm, keep our focus on maintaining the health and safety of participants, and continue open communication with you.   Should you have any questions, please feel free to contact Diane Dillard, Executive Director, or Cindy Dunivan, HR & Finance Director at 804-746-0743.  Thank you for your trust in us to care for your loved ones.  We appreciate your continued support and thank you for being a valuable member of our community.

With Gratitude,

HAC Board of Directors and Diane Dillard, Executive Director

 


3-13-20

Dear Members of the Hanover Adult Center Community:

 
We know that you may be concerned about the spread of the 2019 coronavirus and how it may impact us here at the Hanover Adult Center (HAC). Ensuring participants are cared for in a safe and healthy environment is our greatest concern.  At this time, we are not aware of any cases of coronavirus 2019 directly connected to HAC.  We also are following the Centers for Disease Control and Prevention (CDC) recommendations and monitoring the CDC website for continuing updates.  The CDC has recommended a variety of steps that we are implementing to help reduce the potential for the virus to enter our building:

  • Standard infection control procedures have been enhanced to include sanitizing hard surfaces 3 x a day. Thorough sanitation of the entire center is completed daily by a professional cleaning service.
  • Signs have been posted on entryway doors to notify visitors of the symptoms of COVID-19 with a request that visitors not enter the building if they are experiencing these symptoms.
  • All persons entering the building will be stopped at the doorway and greeted by staff to be screened. Persons having any symptoms of COVID-19, will not be allowed at the center.
  • Visits from agency volunteers have been paused until further notice.

Ensuring the health and safety of participants is always our first priority.  In order to do our very best to preserve the wellness of everyone, we need your help in battling COVID-19. Below are some examples of how you can help protect participants, as well as prevent the spread of COVID-19 throughout the community.

  • Increase social distancing by limiting travel and exposure to large groups of people.
  • Notify HAC immediately if you have been exposed to anyone with COVID-19 or are diagnosed with COVID-19.
  • Be sure your emergency contact information is always current with Hanover Adult Center staff and respond to requests from HAC in a timely manner.
  • If your loved one begins to show signs or symptoms of illness while in our care, they will be isolated from other participants, a mask will be provided, and their emergency contact will be expected to pick them up in a respectful, timely manner.
  • If your loved one (or a HAC staff member) is absent from the center for medical reasons, a note from their physician, releasing them to return, will be required before returning to HAC.

We promise that our goal is to remain calm, keep our focus on maintaining the health and safety of participants, and continue open communication with you.   Should you have any questions, please feel free to contact Diane Dillard, Executive Director, or Cindy Dunivan, HR & Finance Director at 804-746-0743.  For additional information, please visit the CDC’s coronavirus disease information page at https://www.cdc.gov/coronavirus/2019-ncov.

Thank you for your trust in us to care for your loved ones.  We appreciate your continued support and thank you for being a valuable member of our community.

With Gratitude,

HAC Board of Directors and Diane Dillard, Executive Director

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